Fair Play Terms & Conditions — Your Rights and Our Responsibilities, Clearly Stated

1General Terms & Conditions of Applicability

Fair Play (fairplay-baji.net) is an online gaming and Sports Betting platform. These rules and terms ("Terms") constitute the legally binding agreement between Fair Play and each registered member who uses its services. By creating an account or using any service on Fair Play, you are deemed to have automatically accepted these Terms.

These terms have been written in Bengali for the convenience of users in Bangladesh. In the event of any linguistic ambiguity, the official English version of Fair Play's terms shall be considered final. If you have any difficulty reading or understanding these terms, please reach out to the support team for assistance.

• These terms apply to all Fair Play products and services, including the website, mobile app, and any other digital platforms.
• Fair Play reserves the right to update these terms at any time. Registered members will be duly notified of any changes.
• If any single clause of these terms is found to be unenforceable, the remaining clauses will continue to remain in full effect.

2Account Registration & Eligibility

Opening an account at Fair Play requires meeting a few core eligibility criteria. These requirements exist not only to fulfill legal obligations, but also to keep the platform safe and fair for everyone.

• Age Restriction: No one under the age of 18 may open an account or use Fair Play's services. Age is verified during registration and at any stage of the KYC process.
• One Account: Each person may hold only one account. If the same individual is found operating multiple accounts, all accounts may be closed and any associated bonuses will be cancelled.
• Accurate information: All information provided during registration must be truthful and accurate. Providing incorrect details may result in your account verification being rejected.
• Password protection: You are solely responsible for keeping your login credentials confidential. Please notify fair play immediately of any unauthorized access to your account.
• KYC verification: Identity verification via national ID or passport is required before withdrawals or upon reaching certain transaction thresholds.

3Deposit, Withdrawal & Payment Terms

Fair play's payment system supports bKash, Nagad, Rocket, bank transfer, card, and USDT. Each payment method has its own specific limits and conditions.

• Deposit: Minimum deposit amounts vary by method — ৳200 via bKash, ৳1,000 via bank transfer. Maximum single deposit limit On the payment page View.
• Withdrawal Eligibility: KYC verification must be completed before making a withdrawal. Additional documents may be requested for your first withdrawal.
• Same Method: It is recommended to use the same payment method for both deposits and withdrawals. This is part of our anti-money laundering policy.
• Processing time: bKash withdrawals are typically processed within 5–15 minutes. Bank transfers may take 1–3 business days.
• fair play Fees: Fair Play does not charge any payment fees itself. However, your payment provider or bank may apply their own charges.
• Non-Cancellable: Once a withdrawal is in progress, it cannot be cancelled. Please make sure all details are correct before submitting your request.

4Bonus & promotional offer terms

Fair Play's bonus offers are an added benefit for members. However, each bonus comes with specific terms that must be followed. These terms are listed in English on each offer's page.

• Wagering Requirements: Most bonuses must be wagered to a specified multiplier (e.g. ×10) before withdrawal. If the wagering requirement is not met, the bonus and any winnings derived from it may be forfeited.
• Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Multiple Bonuses: It may not always be possible to have multiple bonuses active at the same time. We recommend completing your current active bonus before claiming a new one.
• Abuse Prohibited: Misuse of the bonus system — such as claiming bonuses through multiple accounts or coordinated betting — is strictly prohibited and will result in account closure.
• Right to Make Changes: fair play reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be informed if the terms of an active bonus are changed.

5Betting & gaming rules and regulations

Every game and betting market on fair play has its own rules. Some general rules that apply across all game types are outlined below.

• Finality of Bets: Once confirmed, a bet cannot be changed or cancelled unless the game provider or Fair Play acknowledges a technical error.
• Minimum & Maximum Bet: Minimum and maximum bet limits apply to every game and market. This information is clearly displayed when the game loads.
• Connection issues: Fair Play is not liable for disconnections that occur during gameplay. However, all games are properly recorded server-side and results are determined accordingly.
• Technical Error: If a software or server error results in an incorrect payout, Fair Play reserves the right to correct it. The relevant bet or winnings may be voided in such cases.
• Live Betting: Odds change rapidly in Live Betting. The odds at the time your bet is placed will apply. If the odds change while your bet is being processed, the bet may be cancelled.

6Prohibited Activities

Fair play is committed to maintaining a fair environment for all. Certain activities are strictly prohibited, and any violations will be met with firm action.

7Account Suspension & Closure Terms

Fair Play reserves the right to temporarily suspend or permanently close a member's account under certain circumstances. Equally, members have the right to close their own account.

• Temporary Suspension: Accounts may be temporarily suspended due to suspicious activity, pending KYC verification, or security concerns. Members will be notified by email or SMS in such cases.
• Permanent closure: If prohibited activity is confirmed, the account may be permanently closed. In such cases, any bonus balance will be forfeited, but the main balance (excluding bonuses) will be returned.
• Closed at Member's Request: You may close your account at any time by contacting support. Please withdraw any remaining balance through a verified method before closing.
• Responsible Gaming Break: If you feel that gaming is having a negative impact on your life, you can take a self-imposed break for a set period of time. This option is available in your account settings.

8Privacy & Personal Data Protection

Fair Play takes your personal data extremely seriously. Here you'll find the detailed rules governing how information is collected, stored, and used. Privacy Policyis available.

• Data Collection: Information collected during registration, KYC, and transactions is used solely to provide services and meet regulatory obligations.
• Third parties: Your information is never sold or transferred to any third party for marketing purposes. Limited data may be shared only for payment processing or legal requirements.
• Cookies: fair play uses cookies on its website. You can manage cookie preferences through your browser settings, though some features may become limited as a result.
• Data Deletion: After your account is closed, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

9Responsible gaming commitment

Fair play treats responsible gaming not just as a policy, but as an active commitment. We want our platform to be a place for entertainment — not a source of problems.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits. Once set, a reduction takes effect immediately, while increasing a limit requires a 24-hour waiting period.
• Voluntary Break: You can take a break from the platform for anywhere between 7 days and 6 months. During this period, your account will not be active.
• Permanent Self-Exclusion: If you feel you may have a gaming addiction, you can request to permanently exclude yourself from the platform.
• 18+ confirmation: Fair Play works strictly to protect minors from accessing the platform. Age verification documents may be requested in any case deemed suspicious.

For More Information Responsible gaming page View.

10Limitation of liability

Fair Play strives to maintain the highest standard of service. However, Fair Play's liability is limited in certain circumstances.

• Power Outage or Natural Disaster: Fair Play is not liable for service disruptions caused by circumstances beyond its control.
• Third-Party Issues: Any issues caused by payment gateways, internet service providers, or game software providers are the responsibility of the respective party.
• Unauthorized access: fair play is not liable for any loss resulting from your account information being accessed by a third party, unless it is caused by a fault in our system.
• Maximum Liability Cap: In any case, Fair Play's maximum liability to you shall not exceed the actual balance held in your account.

11Changes to Terms & Contact

Fair play reserves the right to update these Terms & Conditions at any time. When changes are made, the date on this page will be updated, and registered members will be notified by email or SMS for significant changes.

Continued use of Fair Play after any changes are made will be considered acceptance of the updated terms. If you do not agree to the new terms, please request to close your account.

• Contact address: support@fairplay-baji.net
• Live Chat: Active 24/7 on the site or app
• Dispute Resolution: Start by filing a formal complaint with Fair Play support. If it remains unresolved, you may escalate the matter through the licensing authority.
• Applicable Law: These terms shall be governed by the laws of Fair Play's licensing jurisdiction.